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What Customers Love About Costa Oil – 10 Minute Oil Change

At Costa Oil, our vision is to serve as America’s premier choice for quick lube services that empower customers with convenience and affordability – delivering reliable results every time they come through our doors. With top-of-the-line products backed by exceptional customer service, we strive to exceed our customers’ expectations with each visit!

With nearly 50 Costa Oil locations across the U.S., we have hundreds of 5-star ratings and many customers who take the time to share their oil change experience. Whether it’s our fast, affordable, and friendly service with no upselling, our knowledgeable and professional service teams, or our outstanding customer experience ethic, our customers appreciate the Costa difference. Keep reading to learn what customers say about Costa Oil – 10 Minute Oil Change.

The Costa Difference: What Customers Love About Costa Oil - 10 Minute Oil Change

FAST AND FRIENDLY SERVICE

12/10, best oil change experience I’ve had by far. They are very consistent in their quality. Always a short wait, and they are professional and extremely friendly. – Madeleine, Holland, MI

This place is awesome! Normally I do all my own oil changes but bought my wife a new car with not a lot of ground clearance and decided I would take it somewhere and I’m glad I did! The guys at Costa are great and very fast it literally took 10 minutes to do a straight oil change and new air filter. – Kevin, Eaton, CO

Wonderful customer service and efficient use of my time!There aren’t many things you can do with kids and it was so quick; they didn’t even realize we were there. – Kaycee, Gulfport, MS

Costa Oil customer review Knoxville

NO HARD SELLS, NO UPSELLS

Got in quick. Super friendly, asked me what I wanted, didn’t try to sell me anything I didn’t need. Will definitely go back! – Tom, Toledo, OH

Did my oil change at a solid cost, tire pressure/air and topping off fluids was all free. Didn’t give me an awkward conversation about expensive parts needing to repair or replace, simple quick oil change. Will be back and recommending! – Brandon, Harrisonburg, VA

I am a huge fan of this business. Being a woman, other places try to upsell you and take advantage – not Costa oil. You pull in and the whole oil change takes less than 15 minutes while you sit in your vehicle. I was also given the choice of oil and given the price upfront. – Stacey, Wichita, KS

Costa Oil customer review Mentor on the Lake

KNOWLEDGEABLE AND PROFESSIONAL

Very professional! Excellent Customer service and was extremely pleased with how detailed and informative the Costa Oil team was! Not to mention I was in and out in less than 10 minutes and was able to go on about my day knowing my vehicle was properly serviced and well taken care of! Will definitely be back! – Jordan, Moore, OK

Honest reliable service. Felt informed during the whole process and didn’t feel like I was lied to or misinformed in order to make money. – Jennifer, Hixson, TN

I had the most pleasant experience here, and was highly impressed with their professionalism and attention to detail. I had already purchased the oil and filter for my van when my mechanic had to leave town unexpectedly. I decided to stop by Costa Oil to see if they would be willing to do an oil change with customer provided materials, fully expecting to hear no, but it’s actually a service they provide, at a very reasonable price! – Christy, Peachtree City, GA

I was very pleased at the great service I received. The gentleman that helped me was very professional, and answered any questions that I had. – April, Spring (Rayford Rd), TX

AFFORDABLE, HIGH QUALITY SERVICE

Offers great deals on oil changes without all the typical markup that you get from other shops. I have been going to this shop with all my vehicles for about a year and have left happy every time. – Justin, Hanover, PA

Amazing and trustworthy customer service! Genuinely kind and respectful people. Told me over the phone the cost of the oil change INCLUDING TAX. Checked and added fluids in small amounts to areas as needed WITHOUT any additional costs. Then ended it by showing me how I could save money with the receipt the next time I go back. – Qamruzzaman, Bloomingdale, IL

Costa Oil customer review St Albans

EXCEPTIONAL CUSTOMER EXPERIENCE

Went above and beyond with their customer service. They change your oil, check all your fluids, top them off if needed, check your windshield wipers and check your tires. Exceeded my expectations, highly recommend! – Shara, Mesa, AZ

They seemed to care about the well-being of my truck while respecting me as a customer and my pocketbook. The service provided has persuaded me to go out of my way to return back to this location. — Chris, Spring (Mossy Oaks), TX

What a wonderful experience getting my oil changed!Seriously never thought I’d say that in my life, but they made the experience as if I was hanging with my family getting a task done. – Paul, Las Vegas, NV

The customer experience here is top notch for sure. I pulled in at closing in need of services in a panic due to a family illness. The owner extended the best compassion while showing and explaining every detail about my vehicle. To find such honesty, sincerity, compassion, diligence, and thoroughness are rare in the rush of the world. – Rhonda, Bedford, TX

The service was not only excellent but it was also the kindest treatment we’ve ever received for an oil change. We were offered water bottles during our short wait, and were greeted with warm smiles the whole time. This is the best oil change business we’ve ever seen. – Aria, Newton, IA

Your Feedback is Valuable and Appreciated!

We love it when customers take time to leave us an online review! We know your time is valuable, and your feedback is very important to us. Your reviews and word of mouth testimonials help us improve our customer experience in many ways.

By sharing what aspects of our service you appreciate and where we can improve, your insights enable us to enhance our processes to better serve you and other customers. Your feedback also allows us to tailor our services to better suit your needs and preferences. Your testimonials serve as recognition for our hardworking team members who strive to deliver exceptional service every day. Knowing that their efforts are appreciated motivates them to continue delivering excellence.

Of course, your reviews help other vehicle owners make informed decisions about where to get their oil changed. Hearing about your positive experiences builds trust with potential customers. When they see that others have had a great experience with us, they’re more likely to trust us with their vehicle maintenance needs.

Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your thoughts. Whether it’s through a Google review, a Facebook recommendation, or a testimonial on our website, your input makes a difference.

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